F1 – STAY-TO-PLAY

As a Stay-to-Play event, any participant using a hotel during our event, as a condition of participation, must book their rooms through our partner, EventConnect.

Room blocks are available as early as the year prior to the event. EventConnect will add hotels and room blocks as the event nears.

Visit our Hotel page for more information.

Managers: make sure your team members are aware of our policy to ensure your team’s participation is not jeopardized.

F8 – I RESERVED A ROOM THROUGH A DIFFERENT TEAM BUT HAVE CHANGED TEAMS

When a participant switches to another team, in order to attach a reservation made under a different team, the original reservation may need to be moved to or noted with the new team. Contact EventConnect for assistance at support@eventconnect.io or phone at 1-888-723-2064 Monday – Friday 8:30 am-5 pm EST.

F6 – WHY ARE PARTICIPANTS ASKED TO BOOK ANY HOTEL ROOMS THROUGH EVENTCONNECT, EVEN WHEN BOOKING A SINGLE ROOM?

NASSC is a Stay-To-Play event using EventConnect, a free service to our participants and available for booking both individual rooms as well as teams blocking rooms for multiple players. Use of EventConnect keeps team fees lower from year-to-year and directly benefits the soccer community when NASSC is credited for the room you stay in.

When comparing rates online, ensure that you are looking at a cancellable group rate over the same event dates. Also ensure that all the same amenities are being offered, as breakfast is not always included in the rates online compared to the EventConnect rate, and not all room rates are quad occupancy. If you send a screenshot or direct link of the hotel with the lower price via email to support@eventconnect.io, EventConnect can look into this and reach out to the hotel. Visit our Travel page for more information.

F7 – WILL THE DEPOSIT FEE BE APPLIED TO THE COST OF THE HOTEL ROOMS BOOKED?

The deposit is paid at the time of reservation and is included in the room rate so you pay the remaining balance at the time of check-in. For example, if the rate is $100/night with a $5 deposit included in that $100 rate, you will pay $5 when you make the reservation to secure your room and the remaining balance of $95 at the hotel. These rates, with the deposit included, are still below comparable online group rates.

F4 – I DO NOT SEE ENOUGH ROOMS AVAILABLE OR I PREFER A DIFFERENT BED TYPE THAN THOSE LISTED

If you do not see enough rooms available, you can request additional rooms by contacting EventConnect. Your request will hold the number of rooms currently available and put in a request directly to the hotel for the remaining inventory. When the remaining inventory is approved or declined, you will receive a notice from the hotel informing you of this. You can reach out by email at support@eventconnect.io or by phone at 1-888-723-2064.

F5 – WHAT IF I BOOKED A ROOM AND DID NOT USE EVENTCONNECT?

If you made a hotel reservation and did not use EventConnect to do so, please reach out to EventConnect for assistance booking a room compliant with NASSC’s stay to play policy.

EventConnect will want to know the hotel you are interested, the rate you found, the room type, the name on the reservation and the email associated with the reservation. If your team has been registered with the event, include the team name, division (include gender & age group). The event name is “North American Sand Soccer Championship”.

Contact EventConnect at support@eventconnect.io or phone: 1-888-723-2064.

F2 – CAN HOTELS BE BOOKED BEFORE THE TEAM REGISTERS FOR THE EVENT?

Yes, and we recommend early bookings to receive the best availability and rates. Many hotels are blocked for our event as early as one year in advance. And, because NASSC is a stay to play event, you will be sure to stay in compliance with the policy by booking early.

Reserving hotels may be done before team registration opens. Using the same email for reservations as you use in EventConnect will help the reservation connect once a team is registered.

EventConnect is happy to accept both team blocks and individual reservations.

Visit our Travel page for more information.