F8 – I RESERVED A ROOM THROUGH A DIFFERENT TEAM BUT HAVE CHANGED TEAMS

When a participant switches to another team, in order to attach a reservation made under a different team, the original reservation must be canceled and then re-booked under the participant’s registration with the new.

Once the guest has re-booked their reservation EventConnect can process a refund for the service fee that they will pay at the time of the new booking.

You may contact the EventConnect Support Team for assistance at support@eventconnect.io or phone at 1-888-723-2064 Monday – Friday 8:30 am-5 pm EST.

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